Is everything authentic and factory sealed?
Yes. Everything we sell is official Pokémon TCG product in its original factory seal. We don't weigh, search or reseal packs.
Where do you ship from, and how fast?
We ship from Oceanside, New York to anywhere in the United States, usually within 1–2 business days. See shipping for details.
How will my order be packed?
Boxes, Elite Trainer Boxes and collections go in a corrugated shipping box with padding. Loose packs go in a rigid mailer. Every order has tracking.
Can I return something?
Unopened, sealed product can be returned within 14 days of delivery. Opened packs and boxes can't be returned. Read the full returns and refunds policy.
Do you open packs live?
Yes, on our Whatnot streams. You can buy packs during a show and watch them opened on camera. Orders placed on this website always ship sealed.
Are you affiliated with The Pokémon Company?
No. Poke Hits Unlimited is an independent store. Pokémon and its trademarks belong to The Pokémon Company, Nintendo, Creatures Inc. and GAME FREAK inc.
How do I reach you?
Email support@pokehitsunlimited.com or use the contact form. We reply within one business day.